Conversational UX on CKODA

Examples of good formulations

Mon, 01 Jan 0001 00:00:00 +0000

Exemples Bonnes Formulations #

Content

Before proceeding to this article, you should read “How to create good intents for your chatbot”.

In the formulations written below, entities written in italic mean that the parameter is not required.
Sometimes several intents will be created for the same answer. Separating formulations in intents allow you to manage your formulations in a clear way and gain time in the future for maintaining your intents. They all trigger the same story.

First Step: create a “Hello World” Chatbot

Mon, 01 Jan 0001 00:00:00 +0000

Chatbot Bonjour Monde #

A gentle tutorial to begin with the CKODA platform.

Hello!

This might be the first article you read, so welcome 🙂 We are delighted to have you on board.

Our objective here is to help you create your first chatbot and discover the main functionalities of the brand new CKODA platform. We will cover the basic example of the “Hello World” chatbot.

How to Create a Contact Form

Mon, 01 Jan 0001 00:00:00 +0000

Creer Formulaire Contact #

Content

The step-by-step tutorial: #

The CKODA platform gives endless possibilities to the users. We are going to build a simple contact form with an email address, a fallback and the client message. We will also give customers the opportunity to modify their message before sending it (because here at CKODA we do things properly 👌), and we will create a confirmation message for your client.

How to create good intents for your Chatbot?

Mon, 01 Jan 0001 00:00:00 +0000

Creer Bonnes Intents #

Content

If you are reading this article it means that you have already worked on the platform and want to make your Bot more efficient in detecting your clients needs when talking to the Bot.

If you don’t know what a NLP Engine is or are unfamiliar with Intents please refer to Timothée’s article: Discover what is an intent

How to use an entity?

Mon, 01 Jan 0001 00:00:00 +0000

some images dont appear!!!

Comment Utiliser Une Entite #

Content

An Entity represents a concept, or a subject, that can be used in a sentence. It can be used to handle different values for an important concept, or for the chatbot to retain information during the conversation.

There are two kinds of entities in the CKODA Platform: Built-in and User defined.

Lexicon

Mon, 01 Jan 0001 00:00:00 +0000

Lexique #

Here is a small dictionary of all the words you need to know to become a CKODA Platform Pro !

Action : This word refers to all the types of content the bot can perform. These are explained and detailed in the “Explore Action” Collection you can find here.

API (Application Programming Interface) : Interface used to connect the CKODA Platform with another application in order to benefit from its services.

Tutorial 101

Mon, 01 Jan 0001 00:00:00 +0000

Tutoriel 101 #

Content

The objective of this article is to take you by the hand, if you want it so. 😊

This is a step by step guide of how to start in the CKODA Platform.

If you don’t feel like reading, you can also find this video step by step guide.

Create a chatbot in the platform #

When you arrive in the CKODA Platform, we offer a fresh chatbot for you: Your First Chatbot. You can go check it out, it will present the basic features of the Platform and some cool things you can do with it.

Tutorial 102

Mon, 01 Jan 0001 00:00:00 +0000

Tuto 102 #

Content

In this tutorial, we will guide you through the step by step construction of a form. After that, you will be able to deploy your first qualification chatbot in no time!

First you need to create a Bot on the platform with the CKODA webchat, to understand the basics please refer to this tutorial: Tutorial 101 : Create a Chatbot