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Connect a chatbot to iAdvize

Connecter Iadvize #


Content

In CKODA platform #

To connect your bot to iAdvize, you need to choose iAdvize channel in the channels of your app.
To do this, click “iAdvize” in “Channels” tab:

iAdvize configuration panel opens:

It contains 2 fields:

Website(s) ID(s) #

This ID can be directly recovered in iAdvize platform. To do this, click your logo and then ‘Projects’:

Then, click the ‘edit’ button for the concerned project:

Your project details opens. Click ‘Code to insert’:

Your website ID is accessible in the ‘principal tag’ section. In fact, you must take the four last numbers of ‘idz.src’ and add them to ‘ha-‘.

In this example, our website ID is ha-6762.

Now go back to CKODA platform, fill the 2 fields and once this is done, you can click ‘Activate’ to activate iAdvize integration with your bot.

You’ve done the CKODA configuration! Now let’s move on iAdvize configuration.

In iAdvize #

Select ‘CKODA’ as your App #

Go in ‘App’ menu and select ‘Setup’ for ‘CKODA Conversational AI’ app.
Then select “Next” for all the 3 following steps.

Once this is done, you need to create a new user of ‘Bot’ type in the ‘Team’ section of iAdvize with:

  • A name and a pseudo of your choice
  • ‘CKODA Conversational AI’ in ‘Select a type of bot’.
  • Your bot name in ‘Select a scenario from iAdvize Bot”.
  • ‘Communication’ and ‘Expertise’ fields with the options of your choice
  • Do not forget to set your bot language in ‘Location’.

You’re now ready to build a powerful integration between iAdvize and CKODA and consequently ensure that all your user queries will be correctly answered!

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